At Robert Kline Art, we’re passionate about bringing a touch of handcrafted elegance to your table with our exquisite ceramic cheese dome sets. We know you’re eager to start enjoying your beautiful new piece, so let’s walk through the essential shipping and delivery details to ensure a smooth and timely arrival.
Understanding Your Shipping Options
We offer several shipping options to best fit your needs and budget. Here’s a detailed breakdown:
Standard Parcel Delivery: Your Cheese Dome, Delivered with Care
What to Expect:
- Delivery Timeframe: Most orders arrive within 5-10 business days from the date of purchase.
- Shipping Costs: We believe in fair and transparent pricing. Our shipping rates reflect the actual cost of securely packaging your order, plus the charges from our trusted shipping partners. Have questions about shipping fees? Our Customer Care team is always happy to assist you.
- Separate Shipments: Please keep in mind that items ordered together might not necessarily arrive together. We’re committed to getting your purchases to you as quickly as possible, and sometimes this means shipping them separately.
- Shipping Locations: Currently, we only ship within the United States. Unfortunately, we’re unable to ship to PO boxes or APO/FPO addresses at this time.
Express Parcel Delivery: When You Need Your Cheese Dome, Fast!
Need it there quickly? We’ve got you covered! Choose our Express Ship service during checkout to expedite the shipment of in-stock items.
Here’s the deal:
- Order by 12 pm Pacific Time (PT) Monday-Thursday: Your order will arrive within 3 business days.
- Order by 12 pm PT Friday-Sunday: Your order will arrive the following Wednesday. Please note that deliveries only occur Monday through Friday.
- Important Considerations: Express shipping is not available for oversized or out-of-stock items. Additionally, it’s not available for shipments to Hawaii, Alaska, US Territories, PO boxes, or APO/FPO addresses. Please remember that business days don’t include holidays.
- Unforeseen Circumstances: While we strive for timely deliveries, please be aware that factors beyond our control, such as weather delays, work stoppages, or other unforeseen issues, may occasionally impact shipping times. Rest assured; we’ll always keep you informed of any changes to your delivery schedule.
White Glove Furniture Delivery: Premium Service for Select Furniture Pieces
For those extra special furniture items, we offer White Glove Furniture Delivery.
- What’s Included: This flat-rate service, priced at $399 per trip, covers the delivery of select furniture pieces to ZIP codes within the contiguous United States.
- Eligibility: To see if your desired furniture item qualifies for White Glove Delivery, simply look for the “White Glove Furniture Delivery” label on its product page.
- Delivery Process: After you place your order, our dedicated third-party delivery partner will contact you to confirm your shipment details and provide an estimated delivery window.
- In-Stock and Ready to Ship: Furniture eligible for White Glove Delivery is in stock and typically ready to be delivered within 28 days. Please note that this lead time might vary based on factors such as location and item availability.
- Delivery Window Confirmation: Our delivery partner will reach out to you directly to confirm a specific delivery window before your order arrives.
- Important Delivery Day Notes: To ensure a smooth delivery experience, please have an authorized individual present at the delivery address during the scheduled delivery window. They’ll need to be available to accept and inspect the items, as well as sign the delivery receipt.
- Concerns Upon Delivery? In the rare event that you notice any imperfections with your furniture upon delivery, please don’t hesitate to contact our responsive Hudson Grace Customer Service team for assistance.
Basic Freight Furniture Delivery: Your Furniture, Delivered to Your Doorstep
We offer Basic Freight Furniture Delivery for select furniture items.
- Shipping Process: Your furniture will be shipped securely boxed or palletized to ZIP codes within the contiguous United States, arriving directly at your door.
- Eligibility: To determine if a furniture item is eligible for Basic Freight Delivery, look for the “Basic Freight Delivery” label on its product page.
- Shipping Method and Timeframe: All Basic Freight Furniture Delivery orders are shipped via Ground transportation. While we don’t offer express shipping for this service currently, you can expect your order to arrive within 21 business days.
- Tracking Information: Once your item has shipped, we’ll provide you with tracking information so you can monitor its journey to your doorstep.
- Delivery Concerns: Should you encounter any issues or notice imperfections with your furniture upon delivery, please reach out to our dedicated Hudson Grace Customer Service team right away. We’re committed to ensuring your complete satisfaction.
A Detailed Look at Shipping Costs
Effective July 28, 2023:
Parcel Shipping & Freight Delivery Fees:
The charges outlined below are calculated based on the total value of merchandise being shipped to a single address. Our shipping fees are comprehensive and encompass handling, order processing, item selection, packaging, and transportation of your items.
Please Note: Oversized shipping charges might apply to certain items due to their large size or bulkiness.
| Order Subtotal | Ground Shipping Price | Express Shipping Price |
|---|---|---|
| $0.00 – $15 | $6.00 | $29.90 |
| $15.01 – $25 | $7.00 | $31.90 |
| $25.01 – $35 | $9.00 | $32.90 |
| $35.01 – $45 | $9.00 | $33.90 |
| $45.01 – $65 | $12.00 | $35.90 |
| $65.01 – $95 | $15.00 | $38.90 |
| $95.01 – $125 | $18.00 | $41.90 |
| $125.01 – $145 | $24.00 | $44.90 |
| $145.01 – $200 | $24.00 | $46.90 |
| $200.01 – $300 | $30.00 | $35.00 |
| $300.01 – $400 | $35.00 | $60.00 |
| $400.01 – $500 | $45.00 | $70.00 |
| $500.01 – $600 | $55.00 | $80.00 |
| $600.01 – $700 | $65.00 | $90.00 |
| $700.01 – $1,000 | $75.00 | $100.00 |
| $1,000.01 – $2,000 | $100.00 | $125.00 |
| $2,000.01 + | $200.00 | $225.00 |
Note: Delivery and processing charges are calculated and applied for each unique delivery address associated with your order.
Basic Freight Furniture Delivery Fees:
Effective March 2, 2022:
| Order Subtotal | Ground Shipping Price |
|---|---|
| $0.00 – $900 | $125.00 |
| $900.01 – $1300 | $145.00 |
| $1300.01 – $9999 | $175.00 |
Note: For your convenience, delivery and processing charges are already factored into these shipping fees.
White Glove Furniture Delivery Fees:
Effective March 2, 2022:
Enjoy the convenience of White Glove Furniture Delivery for a flat rate of $399 per trip. This service covers the delivery of select furniture items to ZIP codes within the contiguous United States. For a more detailed understanding of this service, please refer to the White Glove Furniture Delivery section outlined earlier in this guide.
Additional Shipping Information: What You Need to Know
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Alaska & Hawaii Shipping: For deliveries to Alaska and Hawaii, we encourage you to reach out to our friendly Customer Care team directly. Please note that expedited delivery and freight delivery services are not currently available for these locations. Your order is estimated to arrive within approximately 12-14 business days. Important Note: Due to shipping regulations, certain oversized, heavy, or flammable items might not be eligible for shipment outside the continental United States.
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International Orders: At this time, we regret to inform you that we’re unable to ship to US territories or foreign countries.
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PO Boxes & APO/FPO Boxes: We apologize for any inconvenience, but currently, we’re unable to ship orders to PO boxes or APO/FPO addresses. To ensure successful delivery, all orders must be shipped to a valid physical address.
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Product Availability: We diligently strive to maintain accurate and up-to-date product inventory information on our website. However, in the unlikely event that an item is unavailable for immediate shipment, we’ll notify you promptly and provide updates on its availability.
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Gift Cards: Good news! Hudson Grace gift cards ship for free unless you opt for expedited shipping methods. The charge for 2nd Day delivery is $5, while Next Day delivery is $10.
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Payment Information: Once you’ve placed your order, your credit card will be charged for the purchase. In some cases, additional shipping surcharges might apply to large or heavy items. If this situation arises, our Customer Care team will contact you to discuss available shipping options and any associated costs.
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Pricing Policy: All prices listed on our website are in US dollars. Please note that sales tax will be applied to orders shipped to residents of California, following state and local tax laws.
Important to Note: Product availability, prices, and delivery rates are subject to change without prior notice. While we take great care to maintain the accuracy of our product catalog and website information, occasional errors in pricing, descriptions, or images might occur. In such cases, we reserve the right to restrict orders for the affected items. Robert Kline Art is dedicated to ensuring the accuracy of our information and will promptly correct any omissions or errors.
Ready to Bring Home Your Handmade Ceramic Cheese Dome Set?
We hope this comprehensive guide to our shipping and delivery policies has been helpful. We’re thrilled you’re considering adding one of our handcrafted ceramic cheese dome sets to your home! If you have any further questions or need assistance with your order, our dedicated Customer Care team is always ready to help.
Start shopping our collection today and discover the perfect cheese dome set to elevate your culinary presentations. Happy shopping!